Reviews Old

I think you provide great service. I love me helmet but lost the recharging cable. i am glad i could purchase a replacement easily.

The visor is very functional and in my eyes absolutely necessary. Should be included with a helmet at this price point.
I am glad to have it!

Overall, great experience. I had an issue with shipping, and the customer service went above and beyond to ensure my expectations were met. Overall, their customer service was 5-star.

Love the helmet and sleek lighting design and am also a fan of how bright the lights are and how they are easily programable via the app! One recommendation would be to be able to change the light mode via the app but other than that very satisfied with my purchase and would definitely recommend!

I was gifted my 1st Lumos Ultra from a friend. The helmet served me well and when I had a crash in May and was knocked unconscious I believe that helmet saved my life. Because I damaged and cracked the helmet Lumos offered a 30% discount to order a new helmet. I immediately took advantage of that and ordered the Mips e-bike helmet with visor. I wasn't sure I'd like the visor but on the first ride I fell in love with it! Although there was a brief order snafu for the new helmet Lumos quickly remedied the problem. I end up riding in the rain a lot so I am always happy to have the lights on the helmet for extra visibility! Thanks Lumos, I am a very satisfied repeat customer!

I Love this helmet. I use for riding on The street.

Lumos Firefly

Absolutely love this helmet. Design and fit are fantastic. The helmet has everything I’d expect from a high-end helmet with the added safety of a flashing light. I also really like that the light charges wirelessly. Definitely recommend.

comfortable, adjustable, lights work as advertised

Very happy with my remote ! Thank you for the excellent service.

I had the worst experience with lumos shipping. But all of this was made better by an amazing customer service rep Kavin. He ensured he responded promptly and heard all my concerns despite me never getting the item . But he made sure I was taken care of and supported

I received my helmet a few days a go and have worn it daily since then. It is comfortable and easy to adjust. I am new to toting children with a cargo bike and appreciated the increased visibility of the lights.

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Lumos Ultra

Lumos Firefly

Lumos Firefly

Charging Cable

👍👍👍

Hello. I returned it for refund.When do I get refund?
Thank you,
Page Baker
[****]

Perfectly replaced my old remote that was out of battery

Put it in front of my e bike in red flashing even in day light to avoid not being seen on bike trail works very well

I had an accident on my bicycle a few weeks ago and ended up with a punctured lung, five broken ribs, assorted scrapes and bruises and a chunk missing from my Lumos helmet. But my head was unharmed - no injury to my head whatsoever. I bought the MIPS version, and I think that my be why my neck didn't even hurt the next day.

Thank you, Lumos, for this excellent product. It did its job brilliantly and I will be replacing it with another Lumos helmet.

The helmet is great! It fits really well and you don#t feel that you have a helmet wich is a bit heavier than a „normal“ bike helmet. I like the visor and that you can easily ride with the visor up. You still can see the turning lights. The different sounds for different direction is nice. You have an acoustic feedback and can hear weather you have the eft or right turning light on. Even during sunshine the turning lights are visible.
Thank you very much for this great product.

Great quality belt product.

Me ha ayudado mucho con el tráfico